Cancellation Policy

https://3dprintavatars.com/cancellation-policy

Sometimes a member may need to cancel a transaction. Only a seller can cancel an 3D Print Avatars order; if you’re a buyer who would like to request a cancellation, please contact the seller directly through Messages.

A seller may cancel a transaction if the cancellation meets all of 3D Print Avatars’s policies, including our Anti-Discrimination Policy, and one of the following circumstances applies:

The order payment was not successful: The seller may flag a buyer for a payment not received, chargeback, or cancelled payment.

The order payment was successful, and one of the following is true:

• The seller agreed to a buyer request to cancel their order before dispatch, and the seller has issued the buyer a full refund.
• The seller has decided to refuse service to the buyer and the seller has issued a full refund, including postage.
• The buyer did not receive the item(s) ordered, and the seller has issued a refund for the item. Refunding postage is optional, unless the buyer paid with 3D Print Avatars Payments, in which case you’ll need to refund in full.
• The buyer and seller agreed that the buyer could return the item to the seller for a refund. The seller has received the returned item and issued a refund to the buyer for the item. Refunding postage is optional, unless the buyer paid with 3D Print Avatars Payments, in which case you’ll need to refund in full.

For more information on how to cancel an order, please see this Help article.